Perfect Fit Promise · Free delivery across India · Worldwide shippingPerfect Fit Promise · Free delivery in India · Ships worldwide 

Frequently Asked Questions

Everything about sizing, free custom fit, delivery, customs, exchanges and payment at Bee Boe.

Sizing and custom fit

How do I find my size?

Every product page has a size chart. Measure your bust, waist and hips with a soft tape and compare them with the chart. Between two sizes? Choose custom fit instead, so the piece is made to your exact measurements.

SizeBustWaistHipsUSUK
XS32"26"35"26
S34"28"37"48
M36"30"39"6–810
L38"32"41"1012–14
XL40"34"43"12–1416
XXL42"36"45"1618
How does custom fit work?

On any product page, pick the Custom size or tick Make it to my measurements, then enter your bust, waist and hips (height is optional). We cut your piece to those numbers at no extra cost. Our measuring guide takes about ten minutes.

Does custom fit cost extra?

No. Custom fit is free on every product.

Can I change the design, such as length, sleeves or neckline?

Often, yes. Email hi@beeboe.com or message us on WhatsApp before you order, with the product name and the change you would like. We will confirm whether it is possible and any extra cost or time before you pay.

I made a mistake in my measurements. Can I change them?

Yes, within 24 hours of ordering. Email hi@beeboe.com with your order number and the correct measurements.

Shipping and delivery

Do you ship internationally?

Yes, we ship worldwide, including the USA, UK, UAE, Canada and Australia.

How much does shipping cost?

Shipping is free on every order within India. Worldwide shipping is free on orders over $199, and a flat $30 below that.

How long will my order take to arrive?

Every piece is made to order. Delivery takes about 5–7 days within India and 10–15 days internationally. Customs and busy seasons, such as December, can add a few days, so order at least three weeks before an event.

DestinationDeliveryShipping
India5–7 daysFree
Worldwide10–15 daysFree over $199, otherwise $30
How can I track my order?

When your order ships, you will receive an email with a tracking number to follow your parcel.

Do you have ready-to-ship pieces?

Yes.

Customs and duties

Will I pay customs duties or import taxes?

For orders shipped outside India, any customs duties and import taxes are set by your country and paid by you. They are not included in our prices or shipping fee and are usually collected by the courier before delivery.

How much are duties in my country?

It depends on your country and the order value. See our delivery pages for the USA, UK and UAE, or check with your local customs office.

Returns, exchanges and cancellations

Can I return an item or get a refund?

All sales are final. Because many of our pieces are made to order or customised to your specifications, we do not accept returns or offer refunds. Fit issues are covered by our Perfect Fit Promise.

What is the Perfect Fit Promise?

If your garment does not fit as agreed with the measurements or size you gave at purchase, contact us within 48 hours of delivery with your order number and clear photos. We offer one free size exchange or correction (alteration or remake) per order. It covers fit issues only, not change of mind, colour or style preference, or incorrect measurements supplied by the customer. Shipping the piece back to us is at your cost.

What if my item arrives damaged, defective or incorrect?

Email hi@beeboe.com with your order number, clear photos or a video of the issue, a short description and, where relevant, photos of the packaging.

Can I change or cancel my order?

Yes, within 24 hours of placing it. Email hi@beeboe.com with your order number. After 24 hours your order may already be in production, so changes or cancellations for personal preference may no longer be possible.

Full details: Fit Guarantee, Returns & Cancellation Policy.

Payment and pricing

What payment methods do you accept?

Orders in India are paid through secure PhonePe checkout. International orders are paid securely through Razorpay, using a major international credit or debit card. All orders are paid in full at checkout.

Which currency are prices shown in?

Choose Indian rupees or US dollars from the currency menu. If your card is in another currency, your bank converts the amount at its own rate.

Care

How do I care for my Bee Boe piece?

Hand wash only, in cool water, and dry flat in the shade. Store embellished, sequin and feather pieces folded or laid flat rather than on a hanger.

Still have a question?
Email hi@beeboe.com or tap WhatsApp us at the bottom of the page.