Return and Refunds Policy
We are committed to delivering top-quality clothing and ensuring your satisfaction with every purchase. Once you order a specific piece, we create it especially for you. Therefore, as a company policy :
No Refund Policy:
We do not offer refunds on any products.
No Returns Policy:
We do not offer returns on any products .This policy is in place to adhere to hygiene standards for clothing items.
No Unreasonable Exchanges:
1. Exchanges based on changes in personal preferences, such as color, style, or design, are not eligible for consideration.
2. Exchanges due to size mismatch will be evaluated on a case-by-case basis and may not always be accommodated.
3. Exchanging non-defective items is not within our policy. Please make informed decisions before finalizing your purchase.
4. Color Disclaimer : Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors. In addition, lighting conditions at the time the photo was taken can also affect an image’s color. Please don’t expect an exchange for an equivalent.
5. Please note that item that’s worn, Washed, altered in any way, sign of wear and tear won’t be eligible for an exchange.
Eligibility for Exchange:
If you believe you have received a damaged or defective item, You may be eligible for exchange. Please follow these steps:
2. Our customer support team will guide you through the exchange process if your case is eligible.
3. The charges for the return courier are going to be borne by the customer.
4. Your exchange will only be processed during the operation hours on working days.
We appreciate your understanding and cooperation in adhering to our Return and Refunds Policy.
Bee Boe